The lead passenger will receive an email about 7 days before the game. This will include when you'll receive your e-tickets, as well as all the important information we need you to know before the match and your hotel stay.
When you arrive:
Check in at our hotels is usually around 3pm, but don’t worry if you’re there before, the hotel will store your luggage, so you can head straight out. If you’re unsure about your specific check in times, drop us an email or give us a call – it’s no problem.
At the match:
It’s game time! Make sure you have your e-tickets ready before you head to the stadium. If there is an issue with your tickets, the ticket office at Etihad is open on match day.